Icap Error Bluecoat. x Browse and download all product documentation for ProxySG. x to

x Browse and download all product documentation for ProxySG. x to 7. By default SSL (HTTPS) connections are not intercepted by Blue Coat and therefore data in them are not scanned by the MetaDefender ICAP Server. See the full course list. Nov 21, 2018 · ICAP connectivity issue-bluecoat-sgos Vendor: bluecoat OS: sgos Description: Indeni will generate a notification if an ICAP connectivity issue is discovered Remediation Steps: |1. Jan 21, 2025 · The field names are included, in order, in a commented line at the top of each log/text file downloaded from the service. g. A connection with the ICAP device could not be established. is a global technology leader that designs, develops and supplies a broad range of semiconductor, enterprise software and security solutions. The fields on this page pertain to ICAP status, content filtering status, threat risk status, and more. Guides Edge Secure Web Gateway (Edge SWG) - 7. Nov 6, 2024 · Web filtering Common website categorization issues with ProxySG and Advanced Secure Gateway Force a full download of the Blue Coat Web Filter (BCWF) content filter database How category is determined for Server Certificate Category policy gesture No categorization for one or more websites Symantec ProxySG 7. " Oct 4, 2023 · You want configure you ProxySG in order to deny or allow all requests or responses if a communication error occurs with the ICAP server. Look up the descriptions of access log fields to better understand what is happening in transactions that the appliance handles. Apr 15, 2021 · An error occurred while performing an ICAP operation: Server error: Unknown There could be a network problem, the ICAP service may be misconfigured, or the ICAP server may have reported an error. 3. Incorrect syntax error for Custom Log format The 'incorrect syntax' error may occur when using a specific version of SGOS and configuring the custom log. validation. Make sure that the ICAP service is up and running on View a comprehensive list of the features released in 7. Sep 20, 2020 · Since the error message is regarding the queue for the "bluecoat-local-response", this is most likely an issue with too many connections for scanning locally on the proxy. Blue Coat Web Security Service sample message when you use the Blue Coat Web Security REST API protocol Important: Due to formatting, paste the message format into a text editor and then remove any carriage return or line feed characters. |3. We may refer to SGOS admin manual chapters/fields tables: Time time-taken = Time taken (in milliseconds) to process the request (from the first byte of client request data received by the proxy, to the last byte sent by the proxy to Description When browsing through a BlueCoat proxy with a Finjan scanner configured as an ICAP, client timeouts occurs. There is a recommended access log format for Splunk Sep 15, 2022 · Configure logging in your Blue Coat ProxySG appliance for the Splunk Add-on for Symantec Blue Coat ProxySG Work with your Blue Coat ProxySG administrator to determine how best to present the ProxySG logs to your Splunk platform instance for ingestion. 4 SGOS Upgrade/Downgrade WebGuide 6. Jan 4, 2012 · To conserve system resources and prevent scanning of infinite streams, select either solution A or solution B listed below. To remedy, use the default bcreportermain_v1 format or upgrade to the latest version of SGOS supported by Splunk Add-on for Symantec Blue Coat ProxySG. On the client side, the appliance sends the partial file and resets the connections if the ICAP service is configured to fail_open. Description When browsing through a BlueCoat proxy with a Finjan scanner configured as an ICAP, client timeouts occurs. es. There could be a network problem, the ICAP service may be misconfigured, or the ICAP server may have reported an error. If set manually, Bluecoat SGOS returns an error: Solution: Limit weighting to 35%, as this will return a valid number and "Sense Settings" will successfully complete. Login via https to the ProxySG and go to Statistics > Content Analysis . They can also confirm if vital services such as DNS, authentication, and ICAP are working correctly. . Feb 23, 2024 · The Edge SWG access logs have the option to upload to the Splunk server. When a partial file is detected, these ICAP transactions are abandoned. Packet captures (PCAPs) can highlight failure points when dealing with issues in Edge SWG (formerly ProxySG) and Advanced Secure Gateway (ASG) appliances. Upgrade Upgrade ProxySG or Advanced Secure Gateway from the command line Authentication Broadcom Inc. Jul 25, 2025 · Access log fields or better "ProxySG Log Fields and Substitutions" have not changed so often in the past but new ones have been introduced in newer SGOS versions. This is a result of a misconfigured default connection timeout value in the BlueCoat (That was changed in SGOS ver 5). Check if the unit is dealing with high traffic volume.

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